Getting started in PeopleKeep is so simple! You may be new to the benefit, a returning user, or accidentally forget your password. Below are each of these scenarios to help explain what to do.
I’m new to PeopleKeep. How do I log in?
You should have received an email titled “(Your name), Welcome to PeopleKeep!” This email will provide you with a link to sign in and create a password for your new account. Invite links are valid for 7 days. If you have an expired link, you can reach out to your account administrator to resend another invitation link.
Important to know:
The emails from us could potentially go to your Spam folder. Be sure to check there to see if you can find them. If you never received your invite email or you no longer have that email, just let your administrator know and they can resend it to you.
How can I log back into my account?
If you’re a returning user, you can log back in by visiting app.peoplekeep.com. On this screen, enter your email address and the password you used to set up your account.
I forgot my password. How do I reset it?
If you don’t remember your password, you can click the Forgot your password? link on the app.peoplekeep.com page. Then enter the email address associated with your PeopleKeep account. If you're not sure what email address you should use, check with your benefit administrator to see which one they used to set up your profile.
Important to know:
Be sure you're entering the correct login email address! Sometimes the email to reset your password can take a few minutes to be delivered to your inbox. If you haven't received the email within 15 minutes, live chat or email us for help!